Our Approach

We start by reading the estate

Before recommending anything we look at what is deployed: channels, code templates, scripts, extensions, versions and the systems on either side. Opinions about an integration engine are cheap; an inventory is what makes a decision safe.

We give independent advice

We are not affiliated with NextGen Healthcare or with any fork sponsor, and we do not resell licenses. If the right answer for your estate is to keep paying for the commercial license and spend the effort on the channels instead, that is what we will recommend.

We prove behaviour, not imports

A channel that imports without errors can still behave differently. Every migrated or upgraded channel is tested by replaying captured messages through the old and new engines and comparing outputs, acknowledgements and destination writes. The harness stays with you for the next change.

We treat PHI as the default

Interface work means patient data. We sign a BAA, staff engagements with US-based engineers, work through the access you grant with least privilege, and keep message samples inside your environment wherever we can. The details of each engagement's data handling are agreed in writing before work starts.

We write things down

Inventories, runbooks, failure modes and design notes are part of the deliverable, not an extra. The aim is an estate your own team can run without us.

We bill by the hour

Senior US engineers, billed hourly on time and materials, as a project or as staff augmentation. Scope, staffing and timeline are agreed in a first conversation and revisited as the estate reveals itself.