Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Irvin Group LLC, doing business as Chartferry ("Chartferry", "we", "us"), collects, uses and shares information when you visit this website or contact us. It does not govern patient data we may handle for clients under a separate agreement; that data is handled under the client agreement and any business associate agreement (BAA) we sign.

Information we collect

• Information you give us, such as your name, email address, organisation, phone number and the contents of messages you send through our contact form or by email. Please do not send protected health information through this website.
• Information collected automatically, such as IP address, browser type, device information, pages visited and referring pages, collected through server logs, cookies and similar technologies, including analytics services.

How we use information

We use information to respond to enquiries, provide and improve our services, operate and secure this website, understand how the site is used, communicate with you about our services, and comply with legal obligations.

Analytics and advertising

We may use third-party analytics and advertising services, such as Google Analytics and Google Ads, which use cookies to measure site usage and the effectiveness of advertising. You can control cookies through your browser settings and opt out of Google Analytics using Google's browser add-on.

How we share information

We do not sell personal information. We share it with service providers who help us operate the website and our business (for example hosting, email and analytics providers) under obligations to protect it; when required by law or to protect rights and safety; and in connection with a merger, acquisition or sale of assets.

Retention

We keep personal information for as long as needed for the purposes above, or as required by law.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, and to opt out of certain processing. To make a request, contact us at the address below. We will not discriminate against you for exercising these rights.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

Children

This website is not directed to children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The "last updated" date shows when it last changed.

Contact

Questions about this policy: info@chartferry.com.